ANNUAL MAINTENANCE CONTRACT
When you buy a PC, you make an arrangement with the assembler that includes regular servicing and maintenance of your PC components and can also include equipment such as printers, scanners etc. Such an arrangement or a contract is known as an 'Annual Maintenance Contract' (AMC).
Sai Computronix OFFER TWO TYPES OF AN ANNUAL MAINTENANCE CONTRACT SERVICES
COMPREHENSIVE AMCS are again divided into two parts
One, which includes repair and replacement of the faulty PC parts for a lump sum price. Here, you are not charged separately for the labour or for the parts replaced, and The other type of comprehensive AMC does not include replacement of parts. It does not charge for the labour but the owner has to pay the actual price for the parts replaced.
NON COMPREHENSIVE AMCs one has to pay for both the repairs as well as the replaced parts.
AMCs can also be divided into 'On site' and 'Carry-in' AMCs. Under 'On-site AMCs' the service engineers themselves come to your residence or office and do the repairs or carry the defective piece with them to the workshop and bring it back when it is repaired. Under 'carry-in' contracts, you have to carry the faulty machine to their service center and get it repaired.
